Your Claim

All claims are now complete and the Claims Portal is now closed.

We have calculated the final dividend amount and you will be receiving 4.31p per £1.

Where you provided us your bank details we will commence making payments from 24th May 2021. We expect to make payments once or twice each week through to the end of June. We are unable to let you know the exact date of your payment.

You will receive an email before we make your payment with your calculation and cash payment amount.

If you did not provide us with bank account details, we have sent you a cheque.

  • If you still have any questions, please visit the FAQ’s page below
  • If you need help, please contact us at

Notice to creditors and suppliers - ICL to enter a solvent Members' Voluntary Liquidation (MVL)

UPDATE 26th March 2020

On 9 October 2019, the High Court approved Scheme of Arrangement between ICL and its creditors became effective. You can find the Scheme Supervisors' first quarterly report to creditors here

As part of the Scheme process, any Scheme Creditor’s claim against ICL must be submitted on or before the deadline of 9 April 2020 if it is to be considered for a potential dividend payment. We explain how you can do this in our FAQs

Even before the Scheme was approved, we had already ceased making new high-cost short-term loans and closed our stores. We had always envisaged that after creditors submitted their claims, and once accepted claims received payment in accordance with the terms of the Scheme, ICL would shut down. As part of this process, ICL will be placed into a solvent members' voluntary liquidation (MVL) on 30 March 2020.

The MVL will not affect the operation of the Scheme. The Scheme will continue to be implemented by ICL under the control of its directors.

The MVL will not affect your ability as a Scheme Creditor to submit a claim. If you have not already done so, we invite you to submit your claim on or before 9 April 2020. Claims received after that date will not be accepted and you will not receive any payment from ICL.

The MVL will not affect suppliers who were Excluded Creditors under the terms of the Scheme or who have provided goods and services from 9 October 2019 onwards and who continue to do so. Your invoices will continue to be paid in full and on the agreed terms by ICL.

Information for landlords and rating authorities
As part of the liquidation, it is envisaged that, pursuant to Section 178 of the Insolvency Act 1986, the liquidators of ICL will, immediately after their appointment, disclaim leases of properties which are empty, or have not been transferred to a third party:

  • If you are a landlord, this means that your premises will be returned to you. As explained in the guidance we sent to you along with your Claim Form, you are able to submit a claim in the Scheme for the amount to which you would have been entitled if ICL had gone into liquidation on 9 October 2019 and the liquidator had immediately disclaimed the lease.
  • If you are a rating authority, this means that any questions relating to liability for non-domestic rates from 1 April 2020 should be addressed to the landlord of the relevant premises.

For further information, or for assistance in submitting your claim in the Scheme, please do not hesitate to contact us at or call our helpline on 020 3901 7440 (Monday – Friday, 9am – 5pm).

Instant Cash Loans Limited is now in a Scheme of Arrangement.

UPDATE 9th June 2021 - The June 2021 Quarterly Update to Creditors report is now available. Please click on the Scheme Documents button below and then click on the Quarterly Report link to review the report. This contains updated information regarding the progress of the Scheme.

What this means?

ICL and its creditors are bound by a Scheme of Arrangement, which came into effect on 9th October 2019.

The Scheme ran up until the deadline of 9th April 2020 when all claims were required to be submitted in our Customer Claims Portal. Any claims submitted after midnight on 10th April 2020 will not be processed as a valid claim.

ICL have started to release customer outcomes but will not be making any payments until after all claims in the Scheme have been assessed. We will instead determine how much the Scheme can pay out on each claim received by reviewing the total amount of redress offered.

If you have any further questions, please see our frequently asked questions page by clicking the FAQ button below, or check out the Scheme library by clicking the Scheme Documents button below where you will find all relevant Scheme documents.

Store Closure Updates

We have now closed or sold all of our stores as it is no longer viable for us to trade from those locations.

Some General FAQs relating to the Store Closures can be accessed by clicking here

If you wish to make a complaint to The Money Shop, details of our Customer Complaints Handling Procedure can be found by clicking here